Privacy Policy

Privacy Policy

This Privacy Statement was last updated October 30th, 2019.

Fire Training Structures, LLC (“Fire Training Structures”, “us”, “our” or “we”) respects your privacy and is committed to protecting it through this Privacy Policy (the “Privacy Policy”, “Privacy Statement”). Our Privacy Policy discloses the privacy practices for our website (the “Site”) which includes email communication, payments, live chat, and other additional services that Fire Training Structures may add in the future. This privacy notice applies solely to information collected by this website and any email, texts, or other electronic communications sent through the Site.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.

Information We Collect

Fire Training Structures is the sole owner of the information (your “personal information”, “data”) collected on this Site. We only have access to/collect information that you voluntarily give us via email, registration, payments, chat, cookies or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email and/or telephone in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

This Policy does not apply to information collected offline, through other means, any other websites or third party that may link to or be accessible from this Site (including advertising). It also does not apply to websites maintained by other companies or organizations to which we may link or who may link to us. We are not responsible for the actions and privacy policies of third-party websites.

Please contact us with any questions or comments about our Privacy Policy and our privacy practices via telephone at 602-268-6156.

Delivering Personalized Content

We use your information to enable you to login to portions of our Site, to access your information, electronic communication(s), and participation in features of our Site. To enable us to provide these services, we may use your personal information we collect to identify you across sessions and/or services.

From time to time we collect information using cookies. Our servers may automatically keep an activity log of your use of our Site. We may collect information about how you use our Site, the time, date, and duration of your use of our Site, general location at the time of use, referral information, your interaction with content offered through our Site, search terms used, and referring websites. We may collect such usage information at the individual or aggregate level.

Our Services and How We Use Your Data

Fire Training Structures has built a range of services that help us connect with you online. These services offered on our Site include:

  • Quotes
  • Pay Online
  • Live Chat
  • Account Login


We request information from you on our quotation form (the “Quote”, “Quick Quote”). To request a quote from us, you must provide contact information (like name and shipping address). This information is used to respond to you, to estimate orders, billing purposes, and to fill your orders.


We request information from you to make payments through our payment form (“Pay Online”, “Payments”, the “Online Payment”). To make an Online Payment, you must provide your contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used to respond to you, to estimate orders, billing purposes, and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Payments on our Site are processed through (“”). The credit card information that you provide is encrypted and transmitted directly to Authorize.Net. We do not store your credit card information, do not control and are not responsible for Authorize.Net’s collection or use of your information. By initiating payment through our payment form, you consent to Authorize.Net’s Privacy Policy and Terms of Service in addition to this Privacy Policy.

Live Chat

We request information from you to Chat (the “Live Chat”, “Chat Session”) with a representative through our Site. To Chat via our Site, you must provide your contact information (like name and email address). This information is used to respond to you, to estimate orders, billing purposes, and to fill your orders.  If a Live Chat ends prematurely, or we need to respond to you after a Chat Session, we’ll use this information to contact you.

Account and Registration

If you request an account on our website, certain information (such as name, invoices, etc.) will be visible to you, the account holder. This information is used to offer you online access to your personal account details (invoices, service requests, etc.). At your option, you may request to disable your online account.

Links and Third Party

This website contains links to other sites, including but not limited to Google Analytics ( and Facebook ( Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. The inclusion of a link on the Fire Training Structures website does not imply endorsement of the linked site or service.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat your personal information, we will post the new privacy policy on this page. Your continued use of the Site after we make changes is deemed to be your acceptance of those changes, so please check this Policy periodically for updates. The date that this Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes.

Children Under the Age of 13

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 without verification of parental consent. If you are under 13, do not use or provide any information on our Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 without verification of parental consent, please contact us at  602-268-6156.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via at  602-268-6156 or write to us at 1005 N 50th St., Phoenix, AZ 85008:

  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Users can choose not to provide us Personal Information when you use our website and form(s). However, if the information request is not identified as optional and a user chooses to not provide required Personal information, then the user may not be able to use the features of the website or service.

Users can configure its browser to reject cookies, or to notify it when a cookie is set. However, if you reject cookies, the Service(s) may not operate properly.


When you use our Services and/or Site, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information. We take precautions to protect your personal information from unauthorized access, use, alteration or disclosure. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

Unfortunately, transmitting information via the internet is not completely secure. Though we strive to protect, we cannot guarantee the security of your personal information when transmitted through our Site. Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures we provide.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Special Notice to You if You Are Located in Countries Other than the United States

If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, including those whose privacy laws may be more restrictive than U.S. law, please note that you are transferring your personal data to the United States to us. By providing your personal data you consent to that transfer.

By using our Site, you are accepting the practices described in our Privacy Policy, including our use of cookies and similar online tools. If you do not agree with this Privacy Policy, do not access or use this Site. By accessing or using this Site, you agree to this Privacy Policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 602-268-6156 or write to us at 1005 N 50th St., Phoenix, AZ 85008.